Anoka Area Veterinary Associates (AAVA), owners of PineRidge Pet Care Hospital and Wellness Center and pineridgepet.com, respects your right to privacy and is dedicated to protecting it on our website. The guidelines listed below sum up what personally identifiable information we may collect, and how we use information gathered from visitors to our website.

The information we receive depends on what you do while visiting our site. We will not collect personally identifying information unless you choose to supply it. If you are browsing our site anonymously, we will routinely collect non-identifying statistical information, through cookies, to help us define which pages of our Web site are visited and how long visitors use the site. This information includes things such as your IP address, the time and date, pages entered and time spent on individual pages. Your IP address is not linked to anything personally identifiable.

Collection of Information

AAVA will only collect personally identifiable information provided by you, voluntarily. This information may include your name, company name, address, telephone number, and e-mail address. This supplies us with information that allows the ability to understand your needs better, thus giving us the opportunity to provide a more complete customer service experience.

If you request information from us or wish to access certain features of the site, you may be asked to provide personal information so that we can respond effectively to your requests and needs. If you provide us with personal information, we may attempt to contact you occasionally to determine if our service is meeting your expectations, offer additional assistance or notify you about special promotions.

Use of Information

AAVA will never share, sell, or rent personally identifiable information with anyone without your advanced permission, unless such information is required by law or if pertinent to judicial or governmental investigations. Information given to us is available only to staff members or associates who manage this information for purposes of contacting you or delivering information based on your request. In addition AAVA may supply information to independent representatives for the sole purpose of providing services relating to our relationship or communications with you.

Many customers express their appreciation for our various client services communication efforts. However, we subscribe to the principle that it is important for you to be able to make the choice of whether to receive periodic mailings, email communications and other information from us, or not. You can choose to opt out at any time by simply replying to a mailing to inform us of your preference. All of our communications will clearly explain how to opt out and stop receiving information from us.

Other Sites and Data Security

Our privacy policy applies only to your use of the pineridgepet.com website, which contains links to sites maintained by companies who provide services or products used in the business operations of AAVA.  While we do not disclose personally identifiable information to those operating these linked sites, we do not accept responsibility for the privacy practices of such other sites. You are highly encouraged to read the privacy policies of every site you visit in order to verify what information that particular site may be collecting about you.

By using the PineRidge Pet Care Web site, you consent to the collection and use of any information in the manner we describe in our privacy policy. Information on this site is provided on an "as is" basis. Anoka Area Veterinary Associates, PA makes no warranties, expressed or implied. Information on this site may contain inaccuracies or typographical errors. This Web site may be updated or changed without notice. AAVA will not be considered liable for any losses or damages that may arise from use of this Web site. If you do not agree to these terms and conditions, please do not download information from this Web site.

The content, graphics and other elements of this Web site are protected under copyright and may not be replicated or duplicated in any form, in whole or in part, without the express written permission of Anoka Area Veterinary Associates, PA.

AAVA reserves the right to revise this policy at any time.

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